How can we help?
Find out more information with our FAQ
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How do I get a receipt for my online purchase?
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After placing your order, you’ll receive a confirmation email that includes your order details—this serves as your receipt. If you didn’t receive the email, please check your spam or promotions folder. Still need help? Feel free to contact us at barkerjewelrymb@gmail.com and we’ll be happy to resend it.
Can I cancel or change my order?
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We get started on your order as quickly as possible, so if you need to make any changes or request a cancellation, please contact us within 12 hours of placing your order. Once your order has shipped, we’re unable to make changes or cancel it.
How do I track my order?
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Once your order ships, you’ll receive a confirmation email with a tracking number and link to follow your package. If you don’t see the email, be sure to check your spam or promotions folder.
How do I return my broken item?
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Shipping timelines are estimates and not guaranteed! For a more specific delivery ETA, based on the exact items you purchased, contact us via email before placing your order.
How do I get access to new product releases?
Shipping timelines are estimates and not guaranteed! For a more specific delivery ETA, based on the exact items you purchased, contact us via email before placing your order.
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